Dear Sir/Madam,

Protech Systems sincerely appreciates your support with us. We had devoted ourselves tremendously in the innovation of technology. To serve you better, we would like to have your opinion so as to improve our product quality as well as service, and to quickly respond to your request. Please kindly fill the questionnaire form below.

The satisfaction survey will take you a few minutes to complete. Your opinions will be inspiration and encouragement.

Sincerely,
Protech Systems


Required Question*
A-1
Please rate your satisfaction of Protech's Product Quality.*
 Excellence  Pleasant  Good  Fair  Acceptable  Poor  Horrible 
A-2
Using the scale below, please rate Protech's performance on the following product quality attributes.*
Completed Product Line
Excellence Pleasant Good Fair Acceptable Poor Horrible
Functionality
Excellence Pleasant Good Fair Acceptable Poor Horrible
Stability
Excellence Pleasant Good Fair Acceptable Poor Horrible
Upgrade Easiness
Excellence Pleasant Good Fair Acceptable Poor Horrible
User-Friendliness
Excellence Pleasant Good Fair Acceptable Poor Horrible
Product Outlook
Excellence Pleasant Good Fair Acceptable Poor Horrible
New Peripheral Option
Excellence Pleasant Good Fair Acceptable Poor Horrible
Product Roadmap
Excellence Pleasant Good Fair Acceptable Poor Horrible
New/Creative Features
Excellence Pleasant Good Fair Acceptable Poor Horrible
Renovation Capability
Excellence Pleasant Good Fair Acceptable Poor Horrible
B-1
Please give your opinion of Protech's Technical Support.*
 Excellence  Pleasant  Good  Fair  Acceptable  Poor  Horrible 
B-2
Using the scale below, please rate Protech's performance on the following technical support attributes.*
Efficient Response
Excellence Pleasant Good Fair Acceptable Poor Horrible
Problem-Solving Ability
Excellence Pleasant Good Fair Acceptable Poor Horrible
Driver/BIOS support
Excellence Pleasant Good Fair Acceptable Poor Horrible
Professional Image
Excellence Pleasant Good Fair Acceptable Poor Horrible
Service Attitude
Excellence Pleasant Good Fair Acceptable Poor Horrible
C-1
Please rate your satisfaction of Protech's Buying Experience.*
 Excellence  Pleasant  Good  Fair  Acceptable  Poor  Horrible 
C-2
Using the scale below, please rate Protech's performance on the following buying experience attributes.*
Purchase Location
Excellence Pleasant Good Fair Acceptable Poor Horrible
Easy Ordering Process
Excellence Pleasant Good Fair Acceptable Poor Horrible
Easy Payment Process
Excellence Pleasant Good Fair Acceptable Poor Horrible
Staff Enthusiasm
Excellence Pleasant Good Fair Acceptable Poor Horrible
Reasonable Lead Time
Excellence Pleasant Good Fair Acceptable Poor Horrible
Accurate & Secure Shipment
Excellence Pleasant Good Fair Acceptable Poor Horrible
Easy RMA process
Excellence Pleasant Good Fair Acceptable Poor Horrible
D
Please specify the strengths of Protech.(up to 3 choices)*
 Product Variety / Quality
 Lead Time
 Sales Service
 Manufacture
 Accurate & Secure Shipment
 Technical Support
 Brand Image
 Marketing Tools/Effects
 Price Competitiveness
E
Please specify the weakness Protech should improve.(up to 3 choices)*
 Product Variety / Quality
 Lead Time
 Sales Service
 Manufacture
 Accurate & Secure Shipment
 Technical Support
 Brand Image
 Marketing Tools/Effects
 Price Competitiveness
F
What is your satisfaction toward Protech's HSF (Hazardous Substance Free) manufacturing?*
 Excellence  Pleasant  Good  Fair  Acceptable  Poor  Horrible 
G
Will you consider buying Protech's products again in the future?*
 Yes  Probably  No Idea  Never 
H
Please give your precious suggestion or comments to Protech in the box below to keep us growing and contribute more values to our clients:

Please provide the following information clearly because we need to send you the gift as appreciation.
 
1.Company:*
 
 
2.Name:*
 
 
3.Job Function:*
  Product Management
 Purchasing/Procurement
 Sales Service
 
4.Job Title:*
 
 
5.Phone:*
 
 
6.Email:*
 
 
7.Country:*
 
 City:*
 
 Address:*